Terms & Conditions

Seller Royals Media Company reg. no. 870128-6596 Nöbbelövs Torg 31, 226 38 Lund Sweden Email: contact@donerknives.com By shopping at donerknives.com you agree to these terms and conditions. Product prices are shown including 25% VAT, with the price excluding VAT below. Businesses in another EU country with a valid VAT number pay no VAT (reverse charge), and no VAT is charged on deliveries outside the EU. Payment is taken in Swedish kronor (SEK); prices in euros are converted and for guidance only. Payment is processed by Mollie. The payment methods available for your country are shown when you continue to payment. The shipping cost and estimated delivery time of each shipping option are shown at checkout before you pay. Shipping and choice of carrier The shipping price at checkout is a shipping fee for the delivery level you select. The carrier shown is the one we expect to use, but it may have to be changed. We book shipping through an external shipping broker. It happens that a carrier cannot be booked for your particular address at the time of booking — the service may lack pricing data, have temporary restrictions to your country, or be unable to handle the address. Rather than letting your order sit and wait, we then manually select another carrier. We choose the option that is best for both parties, and we prioritise delivery time — you should receive your parcel as close to the promised time as possible. You never pay more than the shipping price you approved at checkout; if the new shipping costs more, we cover the difference. You always receive the carrier and tracking number in the shipping confirmation email. If the change does not suit you, contact us before the parcel is dispatched and we will sort it out. For questions, contact us at contact@donerknives.com or call +46 72-033 78 47.