Privacy Policy
Last updated: 2026-03-18
Introduction
This privacy policy describes how Doner Knives Europe collects, uses and protects your personal data in accordance with the EU General Data Protection Regulation (GDPR).
What data we collect
Personal data
- Name and contact details
- Email address and phone number
- Delivery and billing address
- Payment information (handled by Mollie — we never store card details)
Usage data
- IP address and browser information
- Pages visited and links clicked
- Time spent on the website
Legal basis
Contractual performance
We process your data to fulfill our contract with you — i.e. handle your order, delivery and any returns.
Legal obligation
We retain certain data as required by accounting law (7 years) and consumer protection law.
Legitimate interest
We use anonymized data to improve our services and website usability.
Consent
Email marketing only occurs with your explicit consent. You can unsubscribe at any time.
Third-party services
Payments — Mollie
We use Mollie (mollie.com) for secure payment processing. Mollie handles your payment data in accordance with PCI DSS standards. We never store your card details.
Shipping — Fraktjakt / PostNord / DHL
Your address and phone number are shared with our shipping partners to deliver your order and send delivery notifications.
Analytics — Google Analytics
We use Google Analytics to understand how visitors use the website. Data is anonymized and used solely to improve our service.
Your rights under GDPR
- Right of access — you can request a copy of all data we hold about you
- Right to rectification — you can correct inaccurate data
- Right to erasure — you can request deletion of your data
- Right to data portability — you can receive your data in a machine-readable format
- Right to object — you can object to certain processing of your data
Cookies
We use cookies to improve your experience on the website. You can manage your cookie preferences via the cookie banner shown on your first visit. We use necessary cookies (session, cart), functional cookies (language selection), analytics cookies (Google Analytics) and marketing cookies (with your consent).
Contact us
If you have questions about our privacy policy or want to exercise your rights, contact us:
Changes to this policy
We may update this privacy policy. The latest version is always available on this page with the date of the last update.